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What platform are you concentrating most in this year? You're spending more time on Facebook, creating curated content on Twitter and posting high-quality images on...

Everything is digitalized in this world. Don’t you agree? Yes. Waking up with an alarm clock to ordering food. Modern technologies are making the...

Digital transformation has irreversibly altered the way companies communicate with their clients.  In a contact center setting, cloud-based software enables instant connections...